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When you use any kind of software on any computer system, there is a chance that it will stop responding for no reason that you can discern. This is known as freezing, and it even happens with recruiting software. This can be rather frustrating because it prevents you from working, but the positive side of things is that it is usually not very hard to fix the problem. If you just use the tips listed below, you should be able to have your software back up and running in just a matter of minutes.
The first thing to do is to determine if the recruiting software has frozen or if your entire computer has stopped working. Try opening some other programs. At the very least, try minimizing the window that you are using and then bring it back up again. If the window closed and opened, or if the other programs opened in the usual manner, the issue is with the software. If nothing would work at all, the issue is with your computer. Another test is just to try moving the mouse. If your whole machine has stopped working, the cursor will probably not move around on the screen.
If you have determined that the recruiting software is malfunctioning, try forcing the program to quit. There are a number of different ways to do this, depending on your software and the type of computer that you are using. On a Mac, you may just be able to right click on the related icon on the toolbar. You can then choose the option that is listed as "Force Quit." On a PC, you need to bring up the task manager. Once it is open, you can pick any of the programs that are running and force them to quit from that window. Once the software shuts down, start it back up and it should run correctly, though some data could be lost in the process.
If the recruiting software is not the problem and the computer has frozen, you may not have much choice but to hold down the power button until the machine shuts off. You should then wait for 30 seconds to a minute and start it up again. If the software had an auto-save feature, your data may be retained even through this process. If not, you will have to start up again at the last save point.
The first thing to do is to determine if the recruiting software has frozen or if your entire computer has stopped working. Try opening some other programs. At the very least, try minimizing the window that you are using and then bring it back up again. If the window closed and opened, or if the other programs opened in the usual manner, the issue is with the software. If nothing would work at all, the issue is with your computer. Another test is just to try moving the mouse. If your whole machine has stopped working, the cursor will probably not move around on the screen.
If you have determined that the recruiting software is malfunctioning, try forcing the program to quit. There are a number of different ways to do this, depending on your software and the type of computer that you are using. On a Mac, you may just be able to right click on the related icon on the toolbar. You can then choose the option that is listed as "Force Quit." On a PC, you need to bring up the task manager. Once it is open, you can pick any of the programs that are running and force them to quit from that window. Once the software shuts down, start it back up and it should run correctly, though some data could be lost in the process.
If the recruiting software is not the problem and the computer has frozen, you may not have much choice but to hold down the power button until the machine shuts off. You should then wait for 30 seconds to a minute and start it up again. If the software had an auto-save feature, your data may be retained even through this process. If not, you will have to start up again at the last save point.
Posted in: Career Management
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