A spectrum of shyness often leads to communication apprehension and is far more than the first stage fright frequently found in speech classrooms, school assemblies, and drama productions. It is a pattern of anxiety, established often in the elementary grades, which can profoundly affect much or all of a student's oral communication, social skills, and self-esteem. Communication apprehension (CA) has been defined as an "individual level of fear or anxiety associated with either real or anticipated communication with another person or persons" (McCroskey, 1977). Communication anxiety can be situational rather than pervasive in a child's behavior. "A tendency to be anxious when communicating may be specific to only a few settings (e.g., public speaking) or may exist in most everyday communication situations, or may even be part of a general anxiety trait that arises in many facets of an individual's life" (Friedman, 1980). Much research has dealt with CA in terms of a personality trait, but more recently the ideal of CA has expanded to include both trait and situation views.
General personality traits such as quietness, shyness, and reticence frequently precipitate CA. When the ability and desire to participate in discussion are present, but the process of verbalizing is inhibited, shyness or reticence is occurring. The degree of shyness, or range of situations that it affects, varies greatly from individual to individual. The following are expressed symptoms of shyness.
Normal Shyness;
You are jittery beginning a public speech, but afterward you are glad you did it.
Your mind goes blank on a first date, but eventually you relax and find things to talk
about.
Your palms sweat in a job interview, but you ask and answer thoughtful questions.
Extreme Shyness;
You clam up and your heart races when you know people are looking at you.
You tremble when speaking up at a meeting, even if it is only to say your name.
You avoid starting conversations for fear of saying something awkward.
Social Anxiety;
You will do anything; even skip work, to avoid being introduced to new people.
You have trouble swallowing in public, making it hard to dine out or go to parties.
You feel you never make a good impression and that you are a social failure.
Severe Social Anxiety;
You are free of nervousness only when alone, and you can barely leave the house.
You constantly worry about being embarrassed or humiliated by others.
The truth of the matter is, whether we like it or not, we need to learn how to make things easy for other people. We are more likely to get to know people who make it easy for us to get to know them than people who put obstacles in our way. It doesn't matter if one person is as nice as another person, as kind as another person, as bright as another person or even has as much in common with us as another person. The person who makes it easier for us to get to know him or her will be the person we are more likely to get to know. A solution option to shyness is focus. Focus is the way we use our minds; our beliefs, what we are thinking about, and the language we use inside our heads to describe things to ourselves. Peaking with confidence is important, and it is achievable. The first thing one can do in order to help confidence is to fall in love with the audience, not your materials and your message. Many people make the mistake of giving a speech thinking that they have to say everything they planned on, and have to fit every detail of their speech. If you know that you're running out of time or that your audience isn't interested, you want to adapt to them.
Additional steps one can take right now to overcome shyness which leads to communication apprehension include; identifying what makes you anxious about communicating, reflecting on where this comes from and begin to work through it, setting anxiety aside for a moment. Approach a person with whom you never really converse and say hi. If you don't like talking, you're in luck. Most people like talking about themselves, so just keep asking them questions but remember to let silence happen so you can listen. Have a business card ready so you can further the relationship by exchanging contact information. Assess the most appropriate communication medium: Should I add them on Face book for LinkedIn? Should I email them? Should I call them? Should I meet with them?
References:
Friedman, P. G. "Shyness and Reticence in Students." Washington, D.C.: National Education Association, 1980. Stock No. 1675-0-00. ED 181 520.
Harris, K. R. "The Sustained Effects of Cognitive Modification and Informed Teachers on Children's Communication Apprehension." COMMUNICATION QUARTERLY 28
(1980): 47-56.
McCroskey, J. C. "Quiet Children in the Classroom: On Helping Not Hurting." HUMAN COMMUNICATION RESEARCH 4 (1977): 78-96.