Tuesday, 13 November 2012

Advantages offered by using Digital Kiosks in Retail Stores

Author: Michelle Janson

It seems like today you can find digital kiosks almost anywhere. With the development of new interactive technologies these kiosks have become excellent tools for advertising, promoting products or services and even for market research. Let's take a look at some of these advantages offered by them.

- Advertising
Today more and more of the advertising money goes towards various digital forms of advertising, including digital kiosks. Set in retail stores they provide excellent opportunities for product manufacturers to draw attention and showcase their products. These companies willingly pay for screen time to promote their products and direct customers to their shelves in the retail stores.

- Improved customer service
Large retail stores can use digital kiosks to improve their customer service. These kiosks can easily be used for guiding customers around the place and providing them with directions on how to find various productions or rows. Moreover, these interactive digital kiosks can provide all the information on pricing, quality, sizes, sales, discounts, etc. on a great range of products. They are easy to use and they free up the time of the employees to manage other tasks. At the same time digital kiosks improve the customer-staff worker ratio of any retail store at no additional staff related cost to the owner.

- Improved in-store cexperience customer
People love fun and that's a fact. If you use digital kiosks, you get a good chance to give them the fun they are looking for and improve their shopping experience. Using interactive digital kiosks provides an easy way to entice customers to try out new products in the store and boost the sales.

- Coupon distribution
Ticketing or coupon distribution is another benefit offered by digital kiosks. This allows you to do more with less staff workers engaged. This way digital kiosks save you money paid on tax and allow retailers to keep a fewer employees on staff with them. Digital kiosks are able to automate many different processes in the retail stores.

- Increase the product lines
Not all the retail stores are large and have ability to facilitate wide range of products. Using digital kiosks you may offer your customers catalogs with of extended product lines. This way, even if people do not find the things they look on your store shelves, they still can make the purchase. I
As you may see, digital kiosks do have a wide range of benefits to offer both to customers and to retail stores. To learn more about thes retail kiosks, check out olea.com for more information.

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